Creative Thinking and Problem Solving
This course builds on the Problem Solving Skills course and gives you more tools and ideas on how to find creative solutions for problems and instill a problem solving culture in your team, department or organisation.
This will further your understanding of the tools and models you can use to make improvements and encourage others to look for them too.
Beginning with the basics of creativity and Organisational Culture
The Six Hats
Blocking and Blockbusting techniques
PDSA (Plan - Do - Study - Act) and Checklists
Criteria Analysis - Forcefield Analysis - Fishbone Analysis
Tools and Techniques
Concentration Diagrams and Flowcharts
Frequency Distribution
Tampering
Stable and Unstable Systems
Common and Special Causes
Measurement (Control Charts)
Kaizen for Team Solutions
Benefits to the Individual
- Better problem resolution
- Resolve very complex problems
- More creative solutions
- Multiple solutions to problems
- Less time spent dealing with problems
Benefits to the Company
- Interesting and creative solutions to workplace problems
- Cultural shift towards continuous improvement
Course Duration
Sounds Good?
Our private in-company courses are designed exclusively for your team, tailored to your goals, and delivered on your terms. Get in touch to explore how we can create a programme that drives real results for your organisation.
Address
Gleneagles House, Verongate, Derby, DE1 1UP