Practical Problem Solving
This course will give you and other managers the tools to identify and resolve problems in the workplace.
Too often the symptoms of problems are dealt with but the actual causes of the problems remain unsolved only for the symptoms to reappear shortly after.
This course will take you through the steps you must take to fully resolve a problem and ensure that it does not reappear later down the line.
Introduction to the 7 Step Tool
Problem Identification and Definition
Problem Clarification (Pareto - Bar Charts and Histograms)
Identify where the problem is happening (flow charts)
Identifying direct causes (cause and effect diagrams)
Identify and eliminate root causes (5 why process)
Solution implementation process
Solution confirmation and consolidation in work practices
Benefits to the Individual
- Eliminate recurring problems
- Free up time to be productive
- Reduced frustration in the workplace
- Improved business processes
Benefits to the Company
- Streamlined processes
- More productive teams
- Constructive suggestions directly from the workforce
Course Duration
Sounds Good?
Our private in-company courses are designed exclusively for your team, tailored to your goals, and delivered on your terms. Get in touch to explore how we can create a programme that drives real results for your organisation.
Address
Gleneagles House, Verongate, Derby, DE1 1UP